Privacy Policy

Madhavam Homeopathy (also known as Madhavam Homoeopathic Clinic) is an online homeopathy consultation practice run by Dr. Isha Kalpeshbhai Champaneri (BHMS, Reg. No. G-35059), based in Valsad, Gujarat, India. This privacy policy explains how we handle your personal and health information when you use our website or consult with us.

• To provide homeopathic consultation, case analysis and prescribe remedies.
• To courier medicines to your address and coordinate delivery.
• To conduct follow-ups and track your treatment progress.
• To respond to your enquiries and appointment requests.
• To maintain medical records as required for continuity of care.

We do not sell, rent or share your personal or health information with any third party for marketing purposes.

Your consultation notes and health information are stored securely and accessible only to Dr. Isha and authorised clinic staff. Phone numbers and messages are retained on WhatsApp (owned by Meta) and email (your email provider) as part of normal communication. We take reasonable steps to protect your data, but no method of transmission or storage is 100% secure — please share sensitive details only as needed for your treatment.

We only share your information when:

• Couriering medicines to you (we share your name, phone and address with the courier only).
• Required by law or a lawful authority in India.
• You give explicit consent to share it (for example, with a family member).

You may request access to, correction of, or deletion of your personal and health information we hold, at any time. To do so, message us on WhatsApp or email. We will respond within a reasonable time.

Homeopathy treats patients of all ages, including children. When consulting on behalf of a child, the parent or guardian provides the information and consents to its use for treatment. We do not knowingly collect personal information from minors without parental involvement.

Our website may contain links to third-party sites (WhatsApp, Google Meet, courier tracking). We are not responsible for the privacy practices of those sites — please review their policies separately.

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after a change indicates your acceptance of the updated policy.

If you have any questions about this privacy policy or how we handle your data, please contact: